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FREEDOM

FREEDOM Freedom has focused entirely on customer needs and improving our service and products to our clients, this has resulted in double digit growth in recent years. Making Freedom now a multi-million pound company. To achieve this growth we have invested heavily in an IT infrastructure and staff training to give the best possible customer experience to over 25,000 clients a year. Our key competitive advantages are:

Tailor-made enquiries, quick 5 step process, with over 1000 ideas for your event.
Just one person deposit for the whole group which can be paid on-line.
Customer login where you can send invitations so friends can pay on-line and receive full information packs with itinerary, maps, and contact details.
100% payment protection as all payments are held in a client's account with HSBC.
Freedom have £2,000,000 Public Liability Insurance, £10,000,000 Employers Liability Insurance and Professional Indemnity Insurance.

History

1996 Freedom started advertising in GQ and Brides magazine to help people organise their hen and stag weekends.
1997 Freedom became VAT registered (registration no. 726 6181 28).
1998 Freedom became a Limited Company (company no. 3679213).
1999 Freedom started organising Corporate Events and other Group Parties, such as big birthday celebrations.
2000 Expanded into new offices, 6 staff working on 8 UK locations.
2001 IT upgrade to new content management system, allowing a 5 step tailormade enquiry process.
2002 Freedom reached £1,000,000 turnover and started providing online itinerary packs for customers with maps, tickets and contact details.
2003 Featured on TV moving into much larger offices and organised events in over 12 UK locations.
2004 Freedom gain exclusivity to do all lastminute.com stag and hen groups.
2005 Add Brighton, Bournemouth and Newquay as locations and linked with Teletext holidays.
2006 On-line individual payment system launched, making it much easier for the group leader to collect money from participants.
2007 Launch 8 locations in Europe including Barcelona, Bratislava, Prague and a fabulous Castle just north of Venice, Italy.
2008 Freedom improve customer and supplier payments, processing over twenty-five thousand transactions.
2009 Recession and Banking Crisis hits the travel industry. However Freedom maintain strong financial stability with improved productivity and engage in a bonded cash security with our Merchant Services company that process all our card payment.
2010 Good growth returns, group leaders are now able to personalise the invites that are sent to their party animals. Freedom and plan for new locations in 2011.

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